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This page
explains what we do with the data we collect from you on this website
and how you can get access to this.
Privacy
policy
This page
explains how Eileandonan shop uses any information you
give to us via this website, and the ways in which we protect your
privacy. The Data Controller is Eilean Donan shop,
Waverly Mill, Rodgers Road, Selkirk, TD7 5DX. If this
privacy policy changes in any way, we will place an updated version on
this page. Regularly reviewing this page ensures you are
always aware of what information we collect, how we use it and what
circumstances, if any, we will share it with other parties.
The
Data Protection Act
Under the
Data Protection Act 1988, we have a legal duty to protect any data
about you. We use leading technologies and encryption
software to safeguard your data, and keep strict security standards to
prevent any unauthorised access to it. We do not pass on your
details to third parties unless you give us permission to do so.
What
information do we collect?
You do not
have to register to view most of our website, www.eileandonanshop.com.
However, some personal information is required if you chose to order
a product or provide us with feedback. We will always tell
you why we are collecting your data and how we will use it.
Purchasing
When you
order a product, we need to know your name, e-mail address,
delivery address, credit or debit card number and the card's
expiry date. This allows us to process and fulfil your orders
and to notify you of the status of your order. We also ask
you for your telephone number, which enables us to contact you urgently
if there is a problem with your order.
Feedback
You can
send us your feedback by completing a variety of forms online:
- Completing
these feedback forms will automatically generate an e-mail directed to
the appropriate person.
- If
this feedback form is asking for information, we may need to contact
Government Departments or Agencies to find that information.
- If
your question is technical, we may need to pass it to our tech
support team.
- We
do not pass on any of your personal information when dealing with your
enquiry.
- Once
we have replied to you, we keep a record of your e-mails for 6 months
for reference and audit purposes, after which it is deleted.
Site
usage information
To help
make our website better, we use tracking technology which monitors user
sections via a Java applet which activates a session cookie.
No information is stored on your computer and no personal data is
obtained from this software.
Persistent
cookies
One way we collect information about you when you use our websites is through
the use of cookies. A 'cookie' is a set of data that a
website server stores on your computer. Cookies enable websites to
recognise your computer and to 'remember' your entries as you
move from page to page, or even when you revisit the site from time to time
using the same computer.
We use 'Persistent cookies' on our website which remember a user at the
user's next visit. Your persistent cookies are not automatically
erased, and they remain on your computer until you erase them. If
you do not want these cookies to remain on your computer, you can erase
them through use of your browser settings. To find out more about cookies
go to the IAB website at www.allaboutcookies.org
These
cookies do not contain any personal information about you, and do not
hold any information about which sites you visited before www.eileandonanshop.com
Log
files
Log files
allow us to record visitors' use of the site. WEB Trends, our
web developers, put together log file information from all our
visitors. We use this information to make changes to the layout of the
site and to the information in it, based on the way that visitors move
around it.
Log files
do not contain any personal information.
What
happens when I link to another site?
www.eileandonanshop.com
contains links to other websites, both those of government departments
and of other organisations. This privacy policy applies only to our
site, so you should always be aware when you are moving to another site
and read their privacy statement. SNH is not responsible for
the content of any other website.
We do not
pass on any personal information you have given us to any other site.
Access to your information and contacting eileandonanshop.com
You have
the right, under the Data Protection Act 1998, to ask us for copies
data about you that we have collected. For any enquiry or concern about
our privacy policy, or to request access to your personal data, contact
Information
Officer
Eileandonan Shop
Waverly Mill
Rodgers Road
Selkirk
TD7 5DX
Telephone:
01750 726 000
Email: info@eileandonanshop.com
It is in
our interest and yours to hold accurate data. If the data we hold is
inaccurate is any way you may, where appropriate;
- have
the data erased or destroyed;
- have
the data corrected or changed, or
- block
certain types of access to your data.
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